Terms of Service

• "Clearslot" — the platform and its operator.
• "Operator" — a business or individual who registers an account to offer bookable activities through the platform.
• "Customer" — an end user who makes a reservation through an Operator's booking widget.
• "Platform" — the Clearslot SaaS software, including the operator dashboard, API, and embeddable booking widget.

By creating an Operator account or completing a booking as a Customer, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Platform.

• Operators must provide accurate company and contact information during registration.
• Each Operator is responsible for the activities they list, including safety, legality, and regulatory compliance in their jurisdiction.
• Operators must keep login credentials secure. Clearslot is not responsible for unauthorized access caused by credential compromise.
• Clearslot reserves the right to suspend or terminate accounts that violate these Terms, with or without prior notice depending on severity.

• Reservations are created when a Customer completes checkout. A confirmation email is sent automatically.
• Payments are processed by Stripe. Clearslot does not store payment card data.
• Operators are responsible for setting accurate prices, capacity, and availability.
• Any pricing errors by an Operator do not create an obligation for Clearslot to honour the incorrect price.

Clearslot includes an automated weather monitoring engine that may cancel or flag time slots based on safety thresholds configured by the Operator.

• When a slot is cancelled due to weather, affected Customers are notified by email with a reschedule link.
• Customers have 3 business days to reschedule before an automatic refund is issued (card payments only).
• Weather data is sourced from OpenWeather and is provided on a best-effort basis. Clearslot does not guarantee forecast accuracy.
• Operators may override weather cancellations at their own discretion and responsibility.
• Cash payments are not automatically refunded — the Operator is responsible for issuing any cash refunds.

Operators may cancel individual time slots manually. When they do, Clearslot sends notifications to affected Customers on behalf of the Operator. Refund obligations are governed by the Operator's own refund policy, not by Clearslot.

• Operators may be subject to a monthly subscription fee and/or a per-transaction fee as agreed upon registration.
• Fee structures are communicated at the time of account approval and may be updated with 30 days written notice.
• Unpaid fees may result in account suspension.

You may not use the Platform to:

• List activities that are illegal in the jurisdiction where they take place
• Collect payment for activities not delivered
• Attempt to reverse-engineer, scrape, or disrupt the Platform
• Impersonate another business or individual
• Violate any applicable law or regulation

The Platform, its code, design, and documentation are the intellectual property ofClearslot. Operators retain ownership of their content (activity descriptions, images). By uploading content, Operators grant Clearslot a limited licence to display that content within the Platform.

To the maximum extent permitted by applicable law, Clearslot is not liable for:

• Inaccurate weather forecasts or decisions made based on them
• Actions, omissions, or negligence of Operators or Customers
• Indirect, incidental, or consequential damages
• Loss of revenue or data caused by service interruption

Clearslot's total liability for any claim shall not exceed the fees paid by the Operator in the 3 months preceding the claim.

Operators agree to indemnify and hold harmless Clearslot from any claims, damages, or legal costs arising from: (a) their activities or services; (b) their use of the Platform in breach of these Terms; (c) their violation of applicable law.

These Terms are governed by the laws of the Republic of Lithuania. Disputes shall be resolved in the courts of Vilnius, Lithuania, unless mandatory consumer protection law in your jurisdiction requires otherwise.

For Customers in the EU, the European Commission's Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr.

We may update these Terms at any time. Operators will be notified by email at least 14 days before material changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

For legal enquiries: support@clearslot.app